Terms of Service

1. Introduction
Welcome to Chosen Nektars. These SMS Marketing Policy and Terms of Service ("Terms") govern the use of our SMS marketing services ("Service"). By subscribing to or using our Service, you agree to these Terms.

2. Opt-In Consent
You must obtain explicit consent from users before sending any SMS marketing messages. Users must provide clear, written consent by opting in through a web form, text message keyword, or other compliant methods.

3. Message Content
All SMS marketing messages must comply with the following guidelines:

Clearly identify your business name.
Include opt-out instructions (e.g., "Reply STOP to unsubscribe").
Provide relevant content that users have consented to receive.
4. Frequency and Timing
Specify the expected frequency of messages users will receive upon opting in. Messages should only be sent during appropriate hours (generally between 8 AM and 9 PM local time).

5. Opt-Out Mechanism
Users must be able to opt out of receiving SMS messages at any time by replying with a specified keyword (e.g., "STOP"). All opt-out requests must be honored immediately, and users should receive a confirmation of their opt-out status.

6. Data Privacy and Security
We are committed to protecting your privacy. Our data collection, storage, and usage practices comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. We will not share or sell your personal information to third parties without your consent.

7. Liability and Indemnification
By subscribing to our Service, you agree to:

Indemnify and hold [Your Company Name] harmless from any claims, damages, or expenses arising from your use of the Service.
Comply with all applicable laws and regulations governing SMS marketing.
8. Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be posted on our website, and we will notify users via SMS or email. Continued use of the Service after such changes constitutes acceptance of the new Terms.

9. Contact Information
For any questions or concerns regarding these Terms or our Service, please contact us at:
Chosen Nektars
1440 Central Ave, STE 14,
Albany,NY,12205, United States
Support@chosennektars.com
1(888)606-5548

10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state of New York.

11. Acknowledgment
By subscribing to or using our SMS marketing services, you acknowledge that you have read, understood, and agreed to these Terms.

Important Considerations:

TCPA Compliance: The Telephone Consumer Protection Act (TCPA) is a critical legal framework that regulates SMS marketing in the USA. Ensure your practices comply with TCPA requirements.

CTIA Guidelines: The Cellular Telecommunications Industry Association (CTIA) provides guidelines for SMS marketing, including best practices for message content and opt-in/opt-out procedures.

Privacy Policies: Ensure your privacy policies are transparent and easily accessible to users. Include details on how user data is collected, stored, and used.

User Experience: Provide a seamless user experience by making opt-in and opt-out processes straightforward and ensuring message content is relevant and valuable.

It's advisable to consult with a legal professional to ensure your SMS marketing policy and terms of service comply with all applicable laws and regulations.